Installing Native VMware ESX/ESXi/Vsphere Tools on Symantec Encryption Management Server 3.3.0 and older (previously PGP Universal Server 3.x)
|Article:TECH176852|||||Created: 2011-12-13|||||Updated: 2013-08-09|||||Article URL http://www.symantec.com/docs/TECH176852|
- Symantec Encryption Management Server supports the Native VMware tools package that is installed from the VMware ESXi or VMware Sphere server
- PGP Universal Server version 3.0 and later the Native ESX VMware Tools are supported.
- On versions of PGP Universal Server prior to 3.0 version there was a package that Symantec pre-bundles on the Symantec PGP Universal Server and we call that the PGP-bundled VMware tools
If you are just needing to reinstall VMware Tools after a PUP update of the PGP Universal Server please see this article.
This document is to provide basic steps for installation of the Native ESX VMware Tools. Please refer to the VMware Documentation for any special use-cases.
Make sure the operating system version of Linux ESX used to install PGP Universal Server is CentOS 4/5 or RHEL 5. Change it if necessary. Any PGP-Bundled VMware tools should be uninstalled before attempting the Native VMWare tools install. Please consult with Symantec Support for assistance uninstalling the PGP-Bundled VMware tools.
Running the following installation requires command-line access to the SEMS server. For information on how to access the SEMS server via SSH please read article www.symantec.com/docs/TECH171773
VMware Hypervisor ESXi
VMware Vsphere 5+
Note: VMware ESX 3.5 is no longer supported by VMware on Symantec Encryption Management Server 3.3.0. For a list of supported VMware platforms per release of Symantec Encryption Management server or PGP Universal Server please see TECH149547
Installing VMware Native Tools:
1. Choose to install the VMware tools from within the VMware VSphere client user interface (right-click on the virutal machine and then select Guest > Install/Upgrade VMware tools). This will make the VMware tools installer CD available to the virtual machine as a DC-ROM that contains the necessary installation files.
2. Connect to the SEMS server via SSH connection and run the following command to create a saved session. Running this script through SSH connection will cause network services to stop and may exit the installer prematurely.
(If the SSH session terminates, reopen the SSH session and type # screen -r, this will allow you to connect to the same session and continue the installation process)
3. Create a folder to mount the CD-ROM contents:
# mkdir /mnt/cdrom
4. Mount the CD-ROM to the new directory you created "/mnt/cdrom".
# mount /dev/cdrom /mnt/cdrom
5. List or display the contents of the Virtual CD-ROM (ISO) for VMware Tools:
# ls /mnt/cdrom
For this example "VMwareTools-8.4.6-385536.tar.gz" is displayed it may be newer than that based on the release of VMware you are using.
6. Create a directory to copy the contents of the VMware tools:
# mkdir /temp-vmware-tools
7. Navigate to the new directory:
# cd /temp-vmware-tools
8. Extract the contents of the Virtual CD-ROM "VMware tools"
tar zxpf /mnt/cdrom/VMwareTools-*.tar.gz
9. This will extract all the contents of the CD-ROM needed to install VMware tools into a directory named vmware-tools-distrib. Navigate to this new directory and run the script.
# cd /temp-vmware-tools/vmware-tools-distrib
10. List or display the contents of the folder and find the installer script
# ls -al
11. Run the installer script which is a file called "vmware-install.pl"
12. Answer all the defaults prompt by hitting the enter key on each prompt.
13. Once the installation is complete reboot the server
# pgpsysconf --reboot
14. Watch the machine reboot from console connection and view the VMware tools startup for errors
15. Confirm the VMware toolsd is running, use the following commands:
# ps aux |grep vm
#ps aux |grep vmtoolsd
This should display the running process for VMware Tools "vmtoolsd"
16. Ensure VmWare Tools are loaded into run level 3.
# chkconfig --list |grep vmware
After running the command it should display :Vmware-tools 0:off 2:0n 3:on 4:off 6:off
Uninstalling Vmware Native Tools:
1. To Unistall VMware tools, run the following command:
This will stop the VMware Tools services and remove the VMware Tools. A message similar to this should appear "The removal of VMware Tools 8.4.6 build-385536 for Linux completed successfully.."
2. Reboot the Symantec Encryption Management Server with the following command
# pgpsysconf --reboot
Article URL http://www.symantec.com/docs/TECH176852