Unable to enroll: -12000 error Bad parameters

Article:TECH177110  |  Created: 2011-12-16  |  Updated: 2012-08-06  |  Article URL http://www.symantec.com/docs/TECH177110
Article Type
Technical Solution


Issue



When attempting to enroll, the error "-12000 error Bad parameters" is displayed.


Cause



The issue can be associated with corrupted Consumer Policy and Group settings after upgrading to PGP Universal Server 3.2.


Solution



Refer to the following KB article to find out how to reset the policy and for more possible enrollment issues and how to resolve them.

http://www.symantec.com/docs/TECH174556
 




Article URL http://www.symantec.com/docs/TECH177110


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