KNOWN ISSUE: Symantec.Generators7.ASDK.TaskService hangs while loading ## out of ## tasks

Article:TECH177375  |  Created: 2011-12-20  |  Updated: 2012-07-24  |  Article URL http://www.symantec.com/docs/TECH177375
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Article Type
Technical Solution


Issue



When the Symantec.Generators7.ASDK.TaskService is attempting to gather the task information from the SMP the process will hang. 

 


Error



No error messages are generated in the logs or on screen.


Environment



 Workflow 7.1 Service Pack 2


Cause



Defect, 2648397.

The list of tasks returned from the SMP server contains identically named tasks. This causes the generator to get stuck in a loop.


Solution



This issue will be resolved in a future version of Workflow.

As a point fix, an updated .dll file has been created for this issue. Please contact Symantec Technical Support to aquire this update.


Supplemental Materials

SourceETrack
Value2648397


Article URL http://www.symantec.com/docs/TECH177375


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