KNOWN ISSUE: Symantec.Generators7.ASDK.TaskService hangs while loading ## out of ## tasks

Article:TECH177375  |  Created: 2011-12-20  |  Updated: 2012-07-24  |  Article URL
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Article Type
Technical Solution


When the Symantec.Generators7.ASDK.TaskService is attempting to gather the task information from the SMP the process will hang. 



No error messages are generated in the logs or on screen.


 Workflow 7.1 Service Pack 2


Defect, 2648397.

The list of tasks returned from the SMP server contains identically named tasks. This causes the generator to get stuck in a loop.


This issue will be resolved in a future version of Workflow.

As a point fix, an updated .dll file has been created for this issue. Please contact Symantec Technical Support to aquire this update.

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