LiveUpdate Administrator 2.x low disk space notification emails go into the Outlook Junk folder
|Article:TECH177540|||||Created: 2011-12-22|||||Updated: 2012-04-01|||||Article URL http://www.symantec.com/docs/TECH177540|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
LiveUpdate Administrator (LUA) 2.x "low disk space" notification emails unexpectedly go into the Outlook Junk folder, instead of to the Inbox.
This behavior is caused by an issue within Microsoft Office. A patch is available from Microsoft to resolve it.
This issue is reported as resolved by applying the following patch: Microsoft Office Outlook 2007 Junk Email Filter (KB2596560). This update was released on October 10, 2011 for Outlook 2007 and is available via the following link (the patch is not OS specific). It is available for download at the following location:
Article URL http://www.symantec.com/docs/TECH177540