Hotfix for Symantec Enterprise Vault for Microsoft Exchange 9.0.3, With auditing enabled Event ID 6469, "An exception has occurred" occurs post upgrade to Enterprise Vault 9 Service Pack 3
| Article:TECH177573 | | | Created: 2011-12-22 | | | Updated: 2012-06-19 | | | Article URL http://www.symantec.com/docs/TECH177573 |
Problem
If Enterprise Vault auditing is enabled and the system is upgraded to Service Pack 3, journaling or mailbox archiving causes error Event ID 6469 to occur.
Error
Event ID 6469, "An exception has occurred"
Solution
Download and install the attached hotfix as per the instructions provided within the hotfix.
| Source | ETrack |
| Value | 2647951 |
| Source | Event ID |
| Value | 6469 |
| Description | An exception has occurred" |
| Source | UMI |
| Value | V-437-6469 |
| Description | An exception has occurred" |
Article URL http://www.symantec.com/docs/TECH177573
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