Hotfix for EV 9.0.3, post upgrade with auditing enabled causes Event ID 6469

Article:TECH177573  |  Created: 2011-12-22  |  Updated: 2014-02-28  |  Article URL http://www.symantec.com/docs/TECH177573
Article Type
Technical Solution


Issue



If Enterprise Vault auditing is enabled and the Enterprise Vault software has been upgraded to Service Pack 3, journaling or mailbox archiving causes error Event ID 6469 to occur.


Error



Event ID 6469, "An exception has occurred"


Solution



Download and install the attached hotfix as per the instructions provided within the hotfix.


Attachments

EV_9.0.3_Hotfix_Etrack_2647951.zip (559 kBytes)

Supplemental Materials

SourceETrack
Value2647951

SourceEvent ID
Value6469
Description

An exception has occurred"



Article URL http://www.symantec.com/docs/TECH177573


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