Scheduled jobs fail with error "Unable to retrieve job definition from ADAM" in Control Compliance Suite (CCS) v10.x

Article:TECH177931  |  Created: 2011-12-29  |  Updated: 2014-01-21  |  Article URL http://www.symantec.com/docs/TECH177931
Article Type
Technical Solution

Product(s)

Issue



Schedule jobs are failing and the following error appears:

An error occurred while attempting to run a scheduled job; Reason for failure. Unable to retrieve job definition from ADAM due to the following error: Object reference not set to an instance of an object.
"at
Symantec.Implementtaion.AppServee.JobManager.JoBmanager.executeSchedulejob(GuidADAMJobID,
String userName. Dictionary '2 namedArgumentValues)
--------Object reference not set to an instance of an object.
"at
Symantec.Implementtaion.AppServee.JobManager.JoBmanager.executeSchedulejob(GuidADAMJobID,
String userName. Dictionary '2 namedArgumentValues)

 


Solution



In the Control Compliance Suite (CCS) console go to Settings > System Topology > Map View

Right-click the Application Server component and click Edit Settings

In the Edit Settings dialog box, click Application Server

On the Application Server - Basic panel, select authentication type

"Use Control Compliance Suite to store the password"

Click Save.

Go to System topology > Map view > Infrastructure Tasks > Sync Configuration

 




Article URL http://www.symantec.com/docs/TECH177931


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