Scheduled job fail with error "Unable to retrieve job definition from ADAM" in Control Compliance Suite (CCS) v10.x
| Article:TECH177931 | | | Created: 2011-12-29 | | | Updated: 2013-02-15 | | | Article URL http://www.symantec.com/docs/TECH177931 |
Problem
Schedule jobs are failing and you will be able to see error message below :-
An error occurred while attempting to run a scheduled job; Reason for failure. Unable to retrieve job definition from ADAM due to the following error: Object reference not set to an instance of an object.
"at
Symantec.Implementtaion.AppServee.JobManager.JoBmanager.executeSchedulejob(GuidADAMJobID,
String userName. Dictionary '2 namedArgumentValues)
--------Object reference not set to an instance of an object.
"at
Symantec.Implementtaion.AppServee.JobManager.JoBmanager.executeSchedulejob(GuidADAMJobID,
String userName. Dictionary '2 namedArgumentValues)
Solution
Please follow below steps to resolve this issue :-
- In CCS console -- Go to Settings > System Topology.
- In System Topology > Map View, right-click the Application Server component and click Edit Settings.
- In the Edit Settings dialog box, click Application Server.
- On the Application Server - Basic panel, select following authentication types : - "Use Control Compliance Suite to store the password"
- Click Save.
- In System topology >> Map view only click on Infrastructure Tasks.
- Select “Sync Configuration.”
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Article URL http://www.symantec.com/docs/TECH177931
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