How does the SEE RU 8.2 utility work?
| Article:TECH178365 | | | Created: 2012-01-05 | | | Updated: 2012-01-05 | | | Article URL http://www.symantec.com/docs/TECH178365 |
Problem
I would like to know how to use the Symantec Endpoint Encryption 8.2 Reboot Utility.
Solution
About the Reboot Utility
The Reboot Utility provides administrators with the ability to bypass Symantec Endpoint Encryption Full Disk
pre-boot authentication and restart a Client Computer remotely.
***The Reboot Utility is supported for use on Windows endpoints only; it will not function on a Mac endpoint.
Instructions
SEEReboot.exe uses the following parameters:
SEEReboot.exe /n user name /d domain /p password
or
SEEReboot.exe -n user name -d domain -p password
The Reboot Utility accepts the credentials of either an SEE registered user or a Client Administrator.
The /d and -d parameters should be omitted when specifying the credentials of a Client Administrator with versions
of Symantec Endpoint Encryption Full Disk 6.1.0 and later. As of these releases, Client Administrator accounts have
been decoupled from Windows domains, and therefore the /d and -d parameters are not applicable.
With installations of Symantec Endpoint Encryption Full Disk 6.0.0, Client Administrator accounts are tied to
Windows domains, and therefore the /d and -d parameters are required when specifying the credentials of a Client Administrator.
The Reboot Utility will not accept a password containing special characters unless the password is
delimited by quote marks. The list of special characters:
< > ( ) + = ^ ~ and <space>
***For example, the user password pass+word should be delimited by quote marks as shown:
SEEReboot.exe -n esmith -d your-org.com -p “pass+word”
When the Reboot Utility is executed while an Autologon policy or MSI is in effect, the number of
pre-boot authentication bypasses that have occurred will be reset to zero.
For example, a single use Autologon policy is in effect and the value in the Boot up to __ times without
user authentication box of an Autologon policy/MSI is 5. Pre-Windows authentication has been
bypassed three times already at the time that the Reboot Utility is executed. Following the execution of the Reboot Utility, five authentication bypasses will be allowed.
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Article URL http://www.symantec.com/docs/TECH178365
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Thank you.