Email notifications are not arriving when sent to Exchange 2007 or Exchange 2010.

Article:TECH178367  |  Created: 2012-01-05  |  Updated: 2012-05-10  |  Article URL http://www.symantec.com/docs/TECH178367
Article Type
Technical Solution

Product(s)

Environment

Issue



Email notifications are not arriving when sent to Exchange 2007 or Exchange 2010.


Error



None in the Symantec Protection Center console.


Environment



SPC 2.X

Exchange 2007/2010


Cause



Exchange 2007 and 2010 block the default domain administrator account from authenticating SMTP requests.


Solution



Use a non-default domain administrator account when configuring email notifications.




Article URL http://www.symantec.com/docs/TECH178367


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