Backup Exec version required to perform a direct upgrade to Backup Exec 2012

Article:TECH178545  |  Created: 2012-01-09  |  Updated: 2012-01-23  |  Article URL http://www.symantec.com/docs/TECH178545
Article Type
Technical Solution


Subject

Issue



Following pop-up message is seen while attempting a direct upgrade to Backup Exec 2012

 


Error



Symantec Backup Exec version xx.x is installed on this computer. A version of Backup Exec later than or equal to 12.5 is required to upgrade directly to 

Backup Exec 2012.  An upgrade path from version 12.5 to version 2012 is available.
 
For more information on obtaining the necessary upgrades, see the following technote: entsupport.symantec.com/umi/V-225-283 
UMI: V-225-283
 

Environment



Current version - Backup Exec 12.0 or prior

Attempting a direct upgrade to - Backup Exec 2012

 


Solution



A version of Backup Exec later than or equal to 12.5 is required to upgrade directly to Backup Exec 2012. See related articles section for instructions on how to upgrade Backup Exec to 12.5 or 2010.

 


Supplemental Materials

SourceUMI
ValueV-225-283
Description

Symantec Backup Exec version xx.x is installed on this computer. A version of Backup Exec later than or equal to 12.5 is required to upgrade directly to Backup Exec 2012.  An upgrade path from version 12.5 to version 2012 is available.

 




Article URL http://www.symantec.com/docs/TECH178545


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