How to install and uninstall Tape Device Drivers using Tapeinst.exe utility

Article:TECH17931  |  Created: 2010-01-12  |  Updated: 2014-03-28  |  Article URL http://www.symantec.com/docs/TECH17931
Article Type
Technical Solution

Product(s)

Issue



How to install and uninstall Tape Device Drivers using Tapeinst.exe utility


Solution



This utility is located on the Symantec Backup Exec (tm) CD-ROM and is copied to the hard disk during installation of Backup Exec. If the BACKUP EXEC was downloaded, its location on the hard disk is the same as was chosen for the installation directory of Backup Exec; the default path is <drive>:\Program Files\Symantec\Backup Exec\

I. Installing SYMANTEC Tape Device Drivers

Locate the file, tapeinst.exe and double-click to execute it .

  


  
 

The first choice is to install SYMANTEC drivers for all devices, meaning, if there is a device on the system that Backup Exec supports and provides drivers for, then the installer will detect it and copy the appropriate driver to the system. In most cases the system will need to be rebooted before the driver loads.

The second choice is to install SYMANTEC drivers for any devices that Backup Exec supports and provides drivers for, that does not currently have a driver loaded. In most cases the system will need to be rebooted before the driver loads.

The third choice is to uninstall and remove all Backup Exec drivers. In most cases the system will need to be rebooted before the driver unloads.

The fourth choice is to delete entries for tape devices that are not available. This option is available in Backup Exec 9.0 and later. All configuration entries are deleted for tape devices that are not available, have been removed, or are turned off. To use these tape devices again, run the SYMANTEC Device Driver Installer to reload the SYMANTEC tape drivers.

The fifth choice is to use Plug and Play drivers. This option is available in Backup Exec 9.0 and later. This selection is recommended for Windows 2000 or later.

If it is desired to use SYMANTEC drivers for all devices, select the first option. If it is desired to install SYMANTEC drivers for devices that do not already have drivers loaded, select the second option and click Next.

The driver wizard will search for devices. When it completes, click Next.


 

Displays the driver being installed and the device it will control, click Next.


  

Finish screen, informing that a reboot of the system me be necessary, click Finish.

 
 


SYMANTEC tape device drivers have now been installed.


II. Uninstalling SYMANTEC Tape Device Drivers.

Locate the file tapeinst.exe the default path is "<drive>:\Program Files\Symantec\Backup Exec\" and double-click to execute it.


 
 

The driver wizard will display a screen showing the removal of the SYMANTEC device drivers

Upon clicking Next, a prompt may appear asking for a reboot

If it is safe to reboot, then click Yes, if not click No. If No is selected, a Finish screen is displayed
 

Once the server has been rebooted, the driver will have been removed and unloaded.




Legacy ID



243636


Article URL http://www.symantec.com/docs/TECH17931


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