Backup Exec 2012 Install has detected the previously installed versions which is not supported for this upgrade.

Article:TECH179344  |  Created: 2012-01-19  |  Updated: 2012-03-05  |  Article URL http://www.symantec.com/docs/TECH179344
Article Type
Technical Solution


Subject

Issue



Backup Exec 2012 Install has detected the previously installed versions which is not supported for this upgrade.

 


Error



When trying to run a direct path upgrade to Backup Exec 2012 on Backup Exec server version 12.0 or below . During the install, the following error message will be displayed:


UMI: V-225-283

 


Environment



The Environment Check will also fail with the following error message.

 


Solution



In order to run a direct path upgrade to Backup Exec 2012 a version of Backup Exec later than or equal to 12.5 is required.

Supplemental Materials

SourceETrack
Value1995268

SourceETrack
Value2037892

SourceUMI
ValueV-225-283
Description

To ensure a successful upgrade, install the latest updates before continuing.

 




Article URL http://www.symantec.com/docs/TECH179344


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