Firewall ports and hosts required to be open for Symantec Mail Security for Microsoft Exchange to download definitions and anti-spam rulesets.

Article:TECH179796  |  Created: 2012-01-25  |  Updated: 2014-08-25  |  Article URL http://www.symantec.com/docs/TECH179796
Article Type
Technical Solution


Issue



You want to know what ports are needed to be open in the firewall/proxy in order for anti-virus definitions and premium anti-spam rulesets to download.


Solution



Below are the requirements

Hostname Protocol Port
liveupdate.symantec.com TCP 80
liveupdate.symantecliveupdate.com TCP 80
definitions.symantec.com TCP 80

 

 

If Premium AntiSpam will be used additionally it is needed

Hostname Protocol Port
register.brightmail.com TCP 443
aztec.brightmail.com TCP 443

 


Note:
There are workarounds offered by Symantec in order to bypass the above requirements going through a proxy. However these workarounds are only provided "as is" since they are depended on the Operating Systems System accounts capability and restrictions to download which can not be troubleshot by Symantec as it is outside the support boundaries.

Workarounds:
How to Configure Proxy settings manually for Symantec LiveUpdate
http://www.symantec.com/docs/TECH69416

How to manually register the license for Premium AntiSpam with Symantec Mail Security for Microsoft Exchange (SMSMSE)
http://www.symantec.com/docs/TECH83135

 




Article URL http://www.symantec.com/docs/TECH179796


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