Firewall Ports and Hosts required to opened in order to have "Symantec Mail Security for Microsoft Exchange" fully operational
|Article:TECH179796|||||Created: 2012-01-25|||||Updated: 2012-01-27|||||Article URL http://www.symantec.com/docs/TECH179796|
It is necessary to know which hosts on which ports are needed to be opened up in the firewall/proxy in order for the Antivirus and Antispam definitions to be successfully downloaded.
Example of errors:
"1813 The process launched by the LaunchEx command returned....."
"1819 The Proxy Server requires authentication and we are not giving it any authentication."
Symantec Mail Security for Microsoft Exchange (SMSMSE) 6.x
Below are the requirements
If Premium AntiSpam will be used additionally it is needed
There are workarounds offered by Symantec in order to bypass the above requirements going through a proxy. However these workarounds are only provided "as is" since they are depended on the Operating Systems System accounts capability and restrictions to download which can not be troubleshot by Symantec as it is outside the support boundaries.
How to Configure Proxy settings manually for Symantec LiveUpdate
How to manually register the license for Premium AntiSpam with Symantec Mail Security for Microsoft Exchange (SMSMSE)
Article URL http://www.symantec.com/docs/TECH179796