GRT restore of delivery receipts fail with "EWS extended error: At least one attachment could not be created"

Article:TECH180062  |  Created: 2012-01-27  |  Updated: 2014-03-17  |  Article URL http://www.symantec.com/docs/TECH180062
Article Type
Technical Solution


Issue



GRT restore of delivery receipts in Exchange 2010 fails with following error in the job log:


Error



0xe00002fd -  Cannot restore properties of one or more messages or folders. Review the credentials for the resources in the job, and then run the job again.

Error in SGMON (or beremote debug) on  CAS:

MsgItem::CloseItem() - EWS extended error: At least one attachment could not be created.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)
Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceETrack
Value2665292
Description

EXCH: GRT restore of delivery receipts fail with "EWS extended error: At least one attachment could not be created"


SourceUMI
ValueV-79-57344-765
Description

Cannot restore properties for one or more messages or folders. Review the credentials for the resources in the job, and then run the job again.


SourceETrack
Value2840525
Description

EXCH: GRT restore of delivery receipts fail with "EWS extended error: At least one attachment could not be created"




Article URL http://www.symantec.com/docs/TECH180062


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