Backing up Exchange 2007/2010 with GRT enabled to disk takes several hours during the snapshot phase, where Exchange non-GRT or GRT to tape take minutes.
|Article:TECH180073|||||Created: 2012-01-27|||||Updated: 2012-03-02|||||Article URL http://www.symantec.com/docs/TECH180073|
During the GRT backup to disk of Exchange 2007 or Exchange 2010, the snapshot phase takes an extended amount of time to complete.
Looking in the System event logs of the Exchange server it is noticed that the VSS start command and stop command occur hours apart.
When non-GRT or GRT to tape is used, this delay does not occur and you can see the VSS start and stop events within minutes of each other.
This issue is currently being investigated by Symantec.
Choose one of the three workarounds.
- Run Exchange non-GRT backups to disk.
- Run Exchange GRT backups to Tape.
- Let the Exchange GRT to disk job complete if the delay fits into backup window.
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
EXCH: Backing up GRT to disk takes several hours during the snapshot phase, where non-GRT or GRT to tape take minutes
Article URL http://www.symantec.com/docs/TECH180073