An alert is a signal generated by a policy when the condition specified in the policy is evaluated as true. The alert get generated whenever the policies are executed with the threshold values are met. The Minimum Accesses per day for the policy is set to 100 (default value). The alert not triggered when the number of accesses in DI share is less than threshold 100.

To get the alerts working, the following steps need to be performed on the Management Server:

1. Verify that the Data or User Activity Policies are configured correctly.
2. Close the Symantec Data Insight GUI Console
3. Navigate to C:\DataInsight\data\alerts
4. Make a copy of the “Alerts” folder to the temporary location (For example: Alerts_Backup folder)
5. Delete the two DB files “alerts_master.db and alerts_email.db” from C:\DataInsight\data\alerts.
6. Open a command prompt and execute the following command:

C:\Program Files\Symantec\DataInsight\bin\configcli execute_job PolicyJob webserver

Note: By default, the configcli.exe configuration utility file is located here: C:\Program Files\Symantec\DataInsight\bin\

7. Open the Symantec Data Insight GUI Console
8. Login and select Alerts tab, the alert should now shows an Data Activity Trigger Policy.
9. If no alerts have been generated, generate some accesses on DI Share and run the policy again to trigger alerts.