When viewing details of NetApp filers only one IP Address is shown in the case of the filer having multiple IP addresses

Article:TECH180260  |  Created: 2012-01-30  |  Updated: 2012-07-21  |  Article URL http://www.symantec.com/docs/TECH180260
Article Type
Technical Solution


Issue



When viewing the details for NetApp filers from either the "NAS and Unified Storage Systems" view of the Managing Summary or the Overview tab of a particular filer, ony one IP Address is shown in the case that the filer may have multiple interfaces and IP Addresses.


Environment



CommandCentral Storage 5.2


Cause



The NetAppExplorer does not collect multiple IP Address information and the CCS console does not display them.


Solution



Both NetAppExplorer and CCS console is updated to display multiple IP Addresses if available.

These fixes are available on SORT:

1.   1. Enhance  the NTAP explorer to discover multiple IP addresses for the filer.

This patch needs to be deployed on the Management Server or Control Host  from where NTAP discovery happens.

https://sort.symantec.com/patch/detail/5651/0/cGF0Y2gvc2VhcmNobWF0cml4LzkvMi8x

2.     Change the GUI to display multiple IP addresses for the filer.

This patch needs to be applied on the Management Server which can be downloaded from the below mentioned location

https://sort.symantec.com/patch/detail/5687/0/cGF0Y2gvc2VhcmNobWF0cml4LzkvMi8x




Article URL http://www.symantec.com/docs/TECH180260


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