The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete.
|Article:TECH180299|||||Created: 2012-01-31|||||Updated: 2013-01-30|||||Article URL http://www.symantec.com/docs/TECH180299|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
The Storage Expiry does run properly in the scheduled window. However, no report is written to the EV Event Viewer log indicating how many items were expired if the scan of archives was not completed in the scheduled window. A report is written when the scan completes in the scheduled window.
This issue affects all archive types.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com .
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Storage Expiry report is not written if the process was ended by the schedule and did not complete.
Article URL http://www.symantec.com/docs/TECH180299