Error: "Unable to open a record-set from the result-set database due to error" while exporting query results in bv-control for Windows using a scheduled task.
| Article:TECH180320 | | | Created: 2012-01-31 | | | Updated: 2012-08-15 | | | Article URL http://www.symantec.com/docs/TECH180320 |
Problem
Error: "Unable to open a record-set from the result-set database due to error" while exporting query results in bv-control for Windows using a scheduled task.
Error
Unable to open a record-set from the result-set database due to error (Could not load file or assembly 'ADODB, Version=7.0.3300.0, Culture=neutral, PublicKey Token=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.). The query-string used was ()
Solution
This may happen if the Export settings contain stale data. Follow these steps to refresh the credentials used in Exporting query results.
- Launch the RMS Console.
- Highlight RMS Configuration in the left pane.
- Double-click the User Manager applet in the right pane.
- Click the Modify button which modifies the user in bold.
- Click the Export Settings tab.
- Re-type User ID and Password in the Unattended Export Credential section.
- Browse Disk File -Windows in the Export Credential Settings by Type (if exporting to a different location e.g. exchange mailbox, choose accordingly)
- Verify that "Override the default Unattended Export Credential" is checked.
- Re-type the User ID and Password. NOTE: There is no password challenge, be sure to enter the correct password!
- Click OK twice to close User Manager.
- Restart the RMS Console.
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Article URL http://www.symantec.com/docs/TECH180320
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