SCSP Agent Conflicts with Other Kernel Mode Installations

Article:TECH180378  |  Created: 2012-01-31  |  Updated: 2012-02-08  |  Article URL http://www.symantec.com/docs/TECH180378
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Article Type
Technical Solution

Product(s)

Issue



SCSP Agent conflicts with other kernel mode installations


Environment



Affected Operating System: AIX 5.3 / 6.1

Symantec Critical System Protection version: 5.2.5 and newer


Cause



Symantec Critical System Protection (SCSP) AIX agent comes with kernel modules that were not registered correctly with the ODM (Object Data Manager) classes. This caused the SCSP agent to conflict with other kernel module installations that occured after the SCSP agent deployment.


Solution



This issue has been resolved in SCSP Agent 5.2.8-HF1

www.symantec.com/docs/TECH180370

The fix registers the device file with the ODM classes, and prevents the conflict between SCSP and other software installed on the system.


Supplemental Materials

SourceETrack
Value2657150


Article URL http://www.symantec.com/docs/TECH180378


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