Unable to Send, Receive, Encrypt or Decrypt Emails
|Article:TECH180388|||||Created: 2012-01-31|||||Updated: 2012-09-24|||||Article URL http://www.symantec.com/docs/TECH180388|
Unable to send, receive, encrypt and decrypt email messages.
This can be due if a standalone client is trying to communicate with PGP Universal Server as a managed client.
1. Check if the PGP Universal version and PGP Desktop version are the latest version.
- Change the PGP stamp from "Default PGP stamp" to the following format "ovid=keys.example.com&mail=mail.example.com&admin=1"
- Re-enroll the user
- Now check if you are able to send, receive, encrypted and decrypt the email.
Article URL http://www.symantec.com/docs/TECH180388