PGP Zip - Error when selecting more than 16 files using the context menu

Article:TECH180481  |  Created: 2012-02-01  |  Updated: 2012-05-11  |  Article URL http://www.symantec.com/docs/TECH180481
Article Type
Technical Solution


Subject

Issue



When using the context menu (right-click) there is a 16 file limitation.  If you select more than 16 files - only the first 16 will be included in the zipped package.


Environment



PGP Desktop ver. 10.2

Windows 7


Cause



This is a limitation of the Windows 7 environment


Solution



There are currently two possible work arounds for this issue:

1.  Move all files to be zipped into a single folder and then zip the folder

2.  Use the PGP Desktop GUI to zip files

*** This issue has been resolved in version 10.2.1 ***




Article URL http://www.symantec.com/docs/TECH180481


Terms of use for this information are found in Legal Notices