PGP Zip - Error when selecting more than 16 files using the context menu
| Article:TECH180481 | | | Created: 2012-02-01 | | | Updated: 2012-05-11 | | | Article URL http://www.symantec.com/docs/TECH180481 |
Problem
When using the context menu (right-click) there is a 16 file limitation. If you select more than 16 files - only the first 16 will be included in the zipped package.
Environment
PGP Desktop ver. 10.2
Windows 7
Cause
This is a limitation of the Windows 7 environment
Solution
There are currently two possible work arounds for this issue:
1. Move all files to be zipped into a single folder and then zip the folder
2. Use the PGP Desktop GUI to zip files
*** This issue has been resolved in version 10.2.1 ***
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Article URL http://www.symantec.com/docs/TECH180481
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