BUG REPORT: Dell Latitude E6320 shows EPHD BIOS Translation Driver message when set to RAID on.

Article:TECH180487  |  Created: 2012-02-01  |  Updated: 2012-05-21  |  Article URL http://www.symantec.com/docs/TECH180487
Article Type
Technical Solution

Issue



Dell Latitude E6320: EPHD BIOS Translation Driver message occurs during boot when BIOS is set to RAID on.

 

STEPS TO REPRODUCE:

1. Take brand new machine out of the box and install GEHD 9.5.3.
2. Reboot

Result: You will get the following message below when the machine starts to
boot.

......
EPHD BIOS Translation Driver: bad resident memory provision using to 85EAh, want resident at 829Ah, available ends at 8AC1h.


Error



EPHD BIOS Translation Driver: bad resident memory provision using to 85EAh, want resident at 829Ah, available ends at 8AC1h.


Environment



Dell Latitude E6320
GEHD 9.5.3


Cause



Hardware compatibility issue.


Solution



Problem resolved in GuardianEdge Hard Disk 9.5.3 SP5 release.




Article URL http://www.symantec.com/docs/TECH180487


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