Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 10.0, Build 1316 - Checkpointing within Archiving Task execution on Celerra target not behaving as expected

Article:TECH180845  |  Created: 2012-02-07  |  Updated: 2014-06-24  |  Article URL http://www.symantec.com/docs/TECH180845
Article Type
Technical Solution


Issue



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:

Enterprise Vault for File System Archiving 10.0, Build 1316 


Solution



What issue(s) does this hotfix resolve?

On certain Celerra systems, the list of directories under a given folder are not represented in alphabetical order.
Due to this, the FSA check point mechanism does not function properly as it checks the list of folders traversed in the last run in alphabetical order.
As folders are not in alphabetical order, folders which were traversed in the last run are archived again.


Which files does this hotfix replace? 

File Name File Version   New File Version 
KVS.EnterpriseVault.FileServerArchiveCommon.dll   10.0.0.1316 10.0.0.1338
EvFsaArchivingTask.exe 10.0.0.1316 10.0.0.1338


How to Install this hotfix:

  1. Stop the Enterprise Vault Admin Service on the Enterprise Vault server where FSA tasks are running
  2. Once the Enterprise Vault services has stopped, backup the files 'KVS.EnterpriseVault.FileServerArchiveCommon.dll' and 'EvFsaArchivingTask.exe' located in Enterprise Vault Install Folder
  3. Replace the files 'KVS.EnterpriseVault.FileServerArchiveCommon.dll' and 'EvFsaArchivingTask.exe' with their updated versions in Enterprise Vault Install Folder
  4. Create a registry value 'CheckpointSort' of type DWORD under 'HKLM\SOFTWARE\Wow6432Node\KVS\Enterprise Vault\FSA' and set its value to 1
  5. Start the Enterprise Vault Admin Service


How to Uninstall this hotfix:

  1. Stop the Enterprise Vault Admin Service on the Enterprise Vault server where FSA tasks are running
  2. Once the Enterprise Vault services has stopped, replace the files 'KVS.EnterpriseVault.FileServerArchiveCommon.dll' and 'EvFsaArchivingTask.exe' with their backup versions (10.0.0.1316) in the Enterprise Vault Install Folder
  3. Remove the registry key 'CheckpointSort' of type DWORD under 'HKLM\SOFTWARE\Wow6432Node\KVS\Enterprise Vault\FSA'
  4. Start the Enterprise Vault Admin Service

 


Attachments

FSA Checkpointing does not function properly when the folder list is not alphabetical
EV_10.0_Hotfix Etrack_2678610.zip (177 kBytes)

Supplemental Materials

SourceETrack
Value2678610
Description

FSA Checkpointing does not function properly when the folder list is not alphabetical




Article URL http://www.symantec.com/docs/TECH180845


Terms of use for this information are found in Legal Notices