NDMP backup job fails during verify stage with error E_PVL_UNENCRYPTED_DATA_ENCOUNTERED_WHILE_DECRYPTING ((BESTATUS)0xE0008122L) when Hardware Encryption is enabled.

Article:TECH180951  |  Created: 2012-02-08  |  Updated: 2012-04-27  |  Article URL http://www.symantec.com/docs/TECH180951
Article Type
Technical Solution

Product(s)

Issue



When NDMP backup job is run with Hardware encryption and with verify enabled, it fails with error “0xe000130b - The operation was terminated on the NDMP server”


Error



0xe000130b - The operation was terminated on the NDMP server

V-79-57344-4875 - The operation was terminated on the NDMP server

SGMON debug log shows the following errors:

E_PVL_UNENCRYPTED_DATA_ENCOUNTERED_WHILE_DECRYPTING ((BESTATUS)0xE0008122L)

BENGINE:       01/18/12 06:32:30
[tpfmt]              - F40_PositionPastOPQB returning result = 0xE0008122


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
 


Supplemental Materials

SourceETrack
Value2684808
Description

NDMP backup job fails during verify stage with error E_PVL_UNENCRYPTED_DATA_ENCOUNTERED_WHILE_DECRYPTING ((BESTATUS)0xE0008122L) when Hardware Encryption is enabled.


SourceError Code
Value0xe000130b
Description

The operation was terminated on the NDMP server
 


SourceUMI
ValueV-79-57344-4875
Description

The operation was terminated on the NDMP server


  NDMP backup job fails during verify stage or restore job fails with error E_PVL_UNENCRYPTED_DATA_ENCOUNTERED_WHILE_DECRYPTING ((BESTATUS)0xE0008122L) when Hardware Encryption is enabled.

SourceETrack
Value2685898
Description

  



Article URL http://www.symantec.com/docs/TECH180951


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