Backup Exec 2012 Revision 1798 Hotfix 180964

Article:TECH180964  |  Created: 2012-02-08  |  Updated: 2014-03-17  |  Article URL http://www.symantec.com/docs/TECH180964
Article Type
Technical Solution


Issue



Backup Exec 2012 Revision 1798 Hotfix 180964


Solution



Summary
This hotfix contains a recommended fix for Backup Exec 2012.

Affected versions
Backup Exec 2012 revision 1798 32bit Media Servers
Backup Exec 2012 revision 1798 x64bit Media Servers
Backup Exec 2012 revision 1798 32bit Agent for Windows Servers
Backup Exec 2012 revision 1798 x64bit Agent for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.

Post requisites
- A full backup is required after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Issue(s) resolved
- Backup Exec remote agent service crashes during GRT backup of VMware virtual machine (TECH183404)
- 0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected. After Applying Hotfix 182237 (TECH188713)
- Backup of a virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) completes with the following exception when GRT is enabled: "Failed to mount one or more virtual disk images" (TECH179734)
- Bengine.exe crashes on MSVCR100.dll when delayed catalog job runs for SharePoint 2010 GRT backup. (TECH189538)
- BENGINE crash in MSVCR100.dll during P2V conversion job. (TECH194051)
- Exchange 2007 GRT backup fails with error “0xe00002f7 - Cannot extract mailbox messages from the Exchange backup” error after applying Hot Fix 164659. (TECH174309)
- Backup Exec remote agent crashes during the backup of Exchange 2010 stand-alone server with additional VSS provider present on the Exchange server. (TECH181527)
- After Disaster Recovery, SharePoint backups fail for SPUserCodeV4\Metadata (TECH182628)
- After upgrade to Backup Exec 2012 Beremote.exe service crashes when running Exchange 2010 GRT backups. (TECH189251)
- GRT backup of Exchange 2003 to tape doesn't show individual items beyond folder level in restore selections (TECH185710)
- Backup Exec 2012 remote agent service (BEREMOTE.EXE) terminates in Faulting module MSVCR100.DLL (TECH189437)
- beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7 Faulting module name: KERNELBASE.dll during backups of Microsoft SQL (TECH194052)
- Sharepoint databases hosted on a default instance of SQL server are not excluded from the SQL agent backup of that server (TECH190990)
- Agent for VMware Virtual Infrastructure based backup of a virtual machine running SharePoint and SQL hangs in snapshot processing (TECH183424)

 

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including the Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and Oracle Agent for Windows and Linux. http://www.symantec.com/docs/S:TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/S:TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

Files Names File Version File Size Data Time
Agents\RAWS32\Updates\RAWS321798RHF180964.msp   9,646,080 7/5/2012 12:54:18 [1]
Agents\RAWSX64\Updates\RAWSx641798RHF180964.msp   14,839,808 7/5/2012 12:54:58 [1]
ArchiveQueryPlugin.dll 14.0.1798.108 145,304 7/4/2012 2:39:48
BeCatDrv.dll 14.0.1798.108 140,184 7/4/2012 2:39:30
BeCatSrv.dll 14.0.1798.108 992,152 7/4/2012 2:39:40
bedsadgran.dll 14.0.1798.108 779,160 7/4/2012 2:38:08
bedscomn.dll 14.0.1798.108 744,856 7/4/2012 2:38:00
bedsmbox.dll 14.0.1798.108 1,049,496 7/4/2012 2:37:48
bedsnt5.dll 14.0.1798.108 1,864,600 7/4/2012 2:38:02
bedssps2.dll 14.0.1798.108 1,425,816 7/4/2012 2:38:00
bedssps3.dll 14.0.1798.108 1,398,168 7/4/2012 2:38:02
bedssql2.dll 14.0.1798.108 923,032 7/4/2012 2:38:02
bedsvmvcb.dll 14.0.1798.108 1,232,280 7/4/2012 2:38:12
bedsxese.dll 14.0.1798.108 579,992 7/4/2012 2:37:48
beimage.dll 14.0.1798.108 1,467,288 7/4/2012 2:39:44
catcommon.dll 14.0.1798.108 348,056 7/4/2012 2:39:34
catindex.dll 14.0.1798.108 226,200 7/4/2012 2:39:36
catshare.dll 14.0.1798.108 51,096 7/4/2012 2:39:32
CatSQLQuery.dll 14.0.1798.108 208,280 7/4/2012 2:39:34
CatSQLQuery_clr.dll 14.0.1798.108 578,456 7/4/2012 2:39:36
catupgrade.dll 14.0.1798.108 534,424 7/4/2012 2:39:38
DynamicQueryPlugin.dll 14.0.1798.108 345,496 7/4/2012 2:39:46
edbprov.dll 14.0.1798.108 659,352 7/4/2012 2:37:46
ImageBasedFHPlugin.dll 14.0.1798.108 231,832 7/4/2012 2:39:44
LegacyBEPlugin.dll 14.0.1798.108 79,768 7/4/2012 2:39:42
libcatalog.dll 14.0.1798.108 162,200 7/4/2012 2:39:44
mounter.dll 14.0.1798.108 783,768 7/4/2012 2:38:32
NdmpFHPlugin.dll 14.0.1798.108 146,328 7/4/2012 2:39:46
OracleFHPlugin.dll 14.0.1798.108 250,776 7/4/2012 2:39:44
RemoteFHQueryPlugin.dll 14.0.1798.108 77,720 7/4/2012 2:39:44
segodbc.dll 14.0.1798.108 97,176 7/4/2012 2:39:36
SPSManagedWrapperHelper.dll 12.0.297.108 185,752 7/3/2012 20:40:10
SPSWrapperV3.exe 12.0.297.108 171,416 7/3/2012 20:40:28
THEFH_LibCatalog.dll 14.0.1798.108 423,320 7/4/2012 2:39:46
THEFHPlugin.dll 14.0.1798.108 249,752 7/4/2012 2:39:48
vddkWrapper.dll 14.0.1798.108 279,448 7/4/2012 2:37:58
VmwareTools.dll 2.0.254.0 7,486,320 3/26/2012 20:57:02

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

Files Names File Version File Size Data Time
Agents\RAWS32\Updates\RAWS321798RHF180964.msp   9,646,080 7/5/2012 12:54:18 [1]
Agents\RAWSX64\Updates\RAWSx641798RHF180964.msp   14,839,808 7/5/2012 12:54:58 [1]
x86\RemNTDSSrvPS32.dll 14.0.1798.108 16,280 7/4/2012 2:38:06
x86\bedscomn.dll 14.0.1798.108 744,856 7/4/2012 2:38:00
x86\EDBProv.dll 14.0.1798.108 659,352 7/4/2012 2:37:46
ArchiveQueryPlugin.dll 14.0.1798.108 181,656 7/4/2012 2:02:14
BeCatDrv.dll 14.0.1798.108 161,176 7/4/2012 2:01:56
BeCatSrv.dll 14.0.1798.108 1,195,416 7/4/2012 2:02:04
bedsadgran.dll 14.0.1798.108 936,856 7/4/2012 2:00:48
bedscomn.dll 14.0.1798.108 859,032 7/4/2012 2:00:40
bedsmbox.dll 14.0.1798.108 1,265,048 7/4/2012 2:00:30
bedsnt5.dll 14.0.1798.108 2,434,456 7/4/2012 2:01:12
bedssps2.dll 14.0.1798.108 1,788,312 7/4/2012 2:00:40
bedssps3.dll 14.0.1798.108 1,758,104 7/4/2012 2:00:40
bedssql2.dll 14.0.1798.108 1,102,232 7/4/2012 2:00:40
bedsvmvcb.dll 14.0.1798.108 1,433,496 7/4/2012 2:00:48
bedsxese.dll 14.0.1798.108 649,624 7/4/2012 2:00:26
beimage.dll 14.0.1798.108 1,842,584 7/4/2012 2:02:14
catcommon.dll 14.0.1798.108 406,936 7/4/2012 2:02:02
catindex.dll 14.0.1798.108 251,288 7/4/2012 2:02:02
catshare.dll 14.0.1798.108 57,752 7/4/2012 2:01:58
CatSQLQuery.dll 14.0.1798.108 226,200 7/4/2012 2:02:02
CatSQLQuery_clr.dll 14.0.1798.108 599,960 7/4/2012 2:02:02
catupgrade.dll 14.0.1798.108 608,664 7/4/2012 2:02:02
DynamicQueryPlugin.dll 14.0.1798.108 427,416 7/4/2012 2:02:12
edbprov.dll 14.0.1798.108 788,376 7/4/2012 2:00:30
ImageBasedFHPlugin.dll 14.0.1798.108 301,976 7/4/2012 2:02:08
LegacyBEPlugin.dll 14.0.1798.108 96,664 7/4/2012 2:02:08
libcatalog.dll 14.0.1798.108 188,312 7/4/2012 2:02:08
ManagedRemSrv.dll 14.0.1798.108 101,784 7/4/2012 2:04:38
mounter.dll 14.0.1798.108 938,904 7/4/2012 2:01:12
NdmpFHPlugin.dll 14.0.1798.108 182,168 7/4/2012 2:02:10
OracleFHPlugin.dll 14.0.1798.108 328,600 7/4/2012 2:02:08
RemNTDSSrvPS64.dll 14.0.1798.108 17,304 7/4/2012 2:00:44
RemoteFHQueryPlugin.dll 14.0.1798.108 69,016 7/4/2012 2:02:08
segodbc.dll 14.0.1798.108 118,680 7/4/2012 2:02:02
SPSManagedWrapperHelper.dll 12.0.297.108 185,752 7/3/2012 20:38:30
SPSManagedWrapperHelper4.dll 12.0.297.108 296,344 7/3/2012 20:39:12
SPSWrapperV3.exe 12.0.297.108 176,536 7/3/2012 20:38:50
SPSWrapperV4.exe 12.0.297.108 178,584 7/3/2012 20:39:32
THEFH_LibCatalog.dll 14.0.1798.108 545,176 7/4/2012 2:02:14
THEFHPlugin.dll 14.0.1798.108 330,136 7/4/2012 2:02:14
vddkWrapper.dll 14.0.1798.108 321,432 7/4/2012 2:00:38
VmwareTools.dll 2.0.254.0 10,339,184 3/26/2012 20:53:06

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

Files Names File Version File Size Data Time
bedsadgran.dll 14.0.1798.108 779,160 7/3/2012 22:38:08 [1]
bedscomn.dll 14.0.1798.108 744,856 7/3/2012 22:38:00 [1]
bedsnt5.dll 14.0.1798.108 1,864,600 7/3/2012 22:38:02 [1]
bedsmbox.dll 14.0.1798.108 1,049,496 7/3/2012 22:37:48 [1]
bedssps2.dll 14.0.1798.108 1,425,816 7/3/2012 22:38:00 [1]
bedssps3.dll 14.0.1798.108 1,398,168 7/3/2012 22:38:02 [1]
bedssql2.dll 14.0.1798.108 923,032 7/3/2012 22:38:02 [1]
bedsvmvcb.dll 14.0.1798.108 1,232,280 7/3/2012 22:38:12 [1]
bedsxese.dll 14.0.1798.108 579,992 7/3/2012 22:37:48 [1]
edbprov.dll 14.0.1798.108 659,352 7/3/2012 22:37:46 [1]
mounter.dll 14.0.1798.108 783,768 7/3/2012 22:38:32 [1]
SPSManagedWrapperHelper.dll 12.0.297.108 185,752 7/3/2012 16:40:10 [1]
SPSWrapperV3.exe 12.0.297.108 171,416 7/3/2012 16:40:28 [1]
vddkWrapper.dll 14.0.1798.108 279,448 7/3/2012 22:37:58 [1]
VmwareTools.dll 2.0.254.0 7,486,320 3/26/2012 16:57:02 [1]
VSS Provider\post-thaw-script.bat   4,223 7/3/2012 17:37:10 [1]
VSS Provider\pre-freeze-script.bat   4,690 7/3/2012 17:37:12 [1]

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

Files Names File Version File Size Data Time
bedsadgran.dll 14.0.1798.108 936,856 7/3/2012 22:00:48 [1]
bedscomn.dll 14.0.1798.108 859,032 7/3/2012 22:00:40 [1]
bedsnt5.dll 14.0.1798.108 2,434,456 7/3/2012 22:01:12 [1]
bedsmbox.dll 14.0.1798.108 1,265,048 7/3/2012 22:00:30 [1]
bedssps2.dll 14.0.1798.108 1,788,312 7/3/2012 22:00:40 [1]
bedssps3.dll 14.0.1798.108 1,758,104 7/3/2012 22:00:40 [1]
bedssql2.dll 14.0.1798.108 1,102,232 7/3/2012 22:00:40 [1]
bedsvmvcb.dll 14.0.1798.108 1,433,496 7/3/2012 22:00:48 [1]
bedsxese.dll 14.0.1798.108 649,624 7/3/2012 22:00:26 [1]
edbprov.dll 14.0.1798.108 788,376 7/3/2012 22:00:30 [1]
ManagedRemSrv.dll 14.0.1798.108 101,784 7/3/2012 22:04:38 [1]
mounter.dll 14.0.1798.108 938,904 7/3/2012 22:01:12 [1]
RemNTDSSrvPS64.dll 14.0.1798.108 17,304 7/3/2012 22:00:44 [1]
SPSManagedWrapperHelper.dll 12.0.297.108 185,752 7/3/2012 16:38:30 [1]
SPSManagedWrapperHelper4.dll 12.0.297.108 296,344 7/3/2012 16:39:12 [1]
SPSWrapperV3.exe 12.0.297.108 176,536 7/3/2012 16:38:50 [1]
SPSWrapperV4.exe 12.0.297.108 178,584 7/3/2012 16:39:32 [1]
vddkWrapper.dll 14.0.1798.108 321,432 7/3/2012 22:00:38 [1]
VmwareTools.dll 2.0.254.0 10,339,184 3/26/2012 16:53:06 [1]
VSS Provider\post-thaw-script.bat   4,223 7/3/2012 17:36:28 [1]
VSS Provider\pre-freeze-script.bat   4,690 7/3/2012 17:36:30 [1]
x86\bedscomn.dll 14.0.1798.108 744,856 7/3/2012 21:38:00 [1]
x86\EDBProv.dll 14.0.1798.108 659,352 7/3/2012 22:37:46 [1]
x86\RemNTDSSrvPS32.dll 14.0.1798.108 16,280 7/3/2012 22:38:06 [1]

Note [1] : The time of [1] in the table "Time" is NOT different between UTC and local time.


Attachments

Backup Exec 2012 Revision 1798 Hotfix 180964 - 32bit
BE1798R180964_32bit.exe (32.6 MBytes)
Backup Exec 2012 Revision 1798 Hotfix 180964 - x64bit
BE1798R180964_x64bit.exe (37 MBytes)


Supplemental Materials

SourceUMI
ValueV-373-03008
Description

Backup Exec 2012 Revision 1798 Hotfix 180964




Article URL http://www.symantec.com/docs/TECH180964


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