Job completion error "Failed to mount a volume on the virtual disks" appears.

Article:TECH181128  |  Created: 2012-02-09  |  Updated: 2012-02-10  |  Article URL http://www.symantec.com/docs/TECH181128
Article Type
Technical Solution


Subject

Issue



The driver service for vstor2-mntapi10-shared.sys may be unable to resolve the path to the file, which prevents the driver service from starting.

 


Solution



Review the Backup Exec installation log for the message "Vstor service is not running. Some P2V operations will not complete if this service is stopped." If this message appears in the installation log, restart the server.

 





Article URL http://www.symantec.com/docs/TECH181128


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