Blue screen - IRQL_Not_Less_OR_Equal :Stop 0x0000000A RSRVSCSI.SYS

Article:TECH18126  |  Created: 2004-01-21  |  Updated: 2004-01-21  |  Article URL http://www.symantec.com/docs/TECH18126
Article Type
Technical Solution


Environment

Issue



Blue screen - IRQL_Not_Less_OR_Equal :Stop 0x0000000A RSRVSCSI.SYS

Error



IRQL_NOT_LESS_OR_EQUAL

Solution



This stop screen is caused in rare cases where a system has excessive paging and/or high utilization. A driver attempts to write to memory and instead is forced to write to paged memory. When the SCSI reservation driver is unable to write to memory, it is forced to use paged memory, causing the blue screen to occur.

By applying Hotfix 86803, the rsrvscsi.sys driver is updated with a new driver that prevents writing to paged memory.



Legacy ID



243923


Article URL http://www.symantec.com/docs/TECH18126


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