Symantec VSS Provider uninstall does not remove the freeze.bat script resulting in exit status 156
|Article:TECH181276|||||Created: 2012-02-12|||||Updated: 2012-02-12|||||Article URL http://www.symantec.com/docs/TECH181276|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
When Symantec VSS (Volume Snapshot Service) is uninstalled freeze.bat is not removed resulting in VM Ware snapshots failing with status 156.
VM Snapshot creation failed status 156:
Cannot create a quiesced snapshot because the (user-supplied)
custom prefreeze script in the virtual machine exited with a
nonzero return code.
NetBackup 7.5 VMWare for Microsoft Exchange option.
NetBackup VSS Provider is installed then uninstalled.
Manually remove the script "freeze.bat" from the following location:
“C:\Program Files\VMware\VMware Tools\backupscripts.d”
Article URL http://www.symantec.com/docs/TECH181276