CstInetGetFile::DoHTTPTransfer - Unable to retrieve content length header for file being downloaded from server; err=12150; desc=The requested header was not found

Article:TECH181346  |  Created: 2012-02-13  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH181346
Article Type
Technical Solution


Issue



No avaible information in Latest Symantec version

LU1864


Error



 12/2/2012, 08:35:16 GMT -> The callback proxy finished executing the callback with a result code of 0x0

12/2/2012, 08:35:16 GMT -> The PreSession callback for product SEPM Content Catalog completed with a result of 0x0       
12/2/2012, 08:35:16 GMT -> Progress Update: TRYING_HOST: HostName: "liveupdate.symantecliveupdate.com" URL: "http://liveupdate.symantecliveupdate.com" HostNumber: 0
12/2/2012, 08:35:16 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 0 Downloading LiveUpdate catalog file
12/2/2012, 08:35:16 GMT -> LiveUpdate will download the first Mini-TRI file, liveupdate_3.3.1.23_portuguese_livetri.zip
12/2/2012, 08:35:16 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
12/2/2012, 08:35:16 GMT -> Progress Update: PRE_CONNECT: Proxy: "(null)" Agent: "Symantec LiveUpdate" AccessType: 0x1       
12/2/2012, 08:35:17 GMT -> Progress Update: CONNECTED: Proxy: "(null)" Agent: "gzRH5jbUd1zAB3F1mowUZfRau88w3k3TwAAAAA" AccessType: 0x1       
12/2/2012, 08:35:17 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.1.23_portuguese_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Dados de aplicativos\Symantec\LiveUpdate\Downloads"
12/2/2012, 08:35:17 GMT -> HttpSendRequest (status 200): Request succeeded
12/2/2012, 08:35:17 GMT -> CstInetGetFile::DoHTTPTransfer - Unable to retrieve content length header for file being downloaded from server; err=12150; desc=The requested header was not found
.
12/2/2012, 08:35:17 GMT -> ERROR: Insufficient free disk space is available to continue downloading the file 'liveupdate_3.3.1.23_portuguese_livetri.zip'.
12/2/2012, 08:35:17 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.1.23_portuguese_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Dados de aplicativos\Symantec\LiveUpdate\Downloads\liveupdate_3.3.1.23_portuguese_livetri.zip" HR: 0x802A004D
12/2/2012, 08:35:17 GMT -> HR 0x802A004D DECODE: E_INSUFFICIENT_FREE_SPACE_TO_DOWNLOAD_FILE
12/2/2012, 08:35:17 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x802A004D, Num Successful: 0
12/2/2012, 08:35:17 GMT -> HR 0x802A004D DECODE: E_INSUFFICIENT_FREE_SPACE_TO_DOWNLOAD_FILE
12/2/2012, 08:35:17 GMT -> EVENT - SERVER SELECTION FAILED EVENT - LiveUpdate failed to connect to server liveupdate.symantecliveupdate.com at path  via a HTTP connection. The server connection attempt failed with a return code of 1863, O LiveUpdate precisa salvar um arquivo, mas n?o h? espa?o suficiente em disco.  Libere algum espa?o no disco e execute o LiveUpdate novamente.
12/2/2012, 08:35:17 GMT -> Progress Update: HOST_SELECTION_ERROR: Error: 0x802A0049
12/2/2012, 08:35:17 GMT -> LiveUpdate did not find any new updates for the given products.
12/2/2012, 08:35:17 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Silent Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install.  The LiveUpdate session exited with a return code of 1863, O LiveUpdate precisa salvar um arquivo, mas n?o h? espa?o suficiente em disco.  Libere algum espa?o no disco e execute o LiveUpdate novamente.
12/2/2012, 08:35:17 GMT -> CstInetGetFile::DoHTTPTransfer - Unable to retrieve content length header for file being downloaded from server; err=12150; desc=The requested header was not found
.
12/2/2012, 08:35:17 GMT -> IE7 support. 
12/2/2012, 08:35:17 GMT -> CstInetGetFile::DoHTTPTransfer - Unable to retrieve content length header for file being downloaded from server; err=12150; desc=The requested header was not found

Environment



Aker Security Solution.

 


Cause



 Firewall / Proxy checking and changing the package HEADER.


Solution



 Take out the SEPM server from Firewall/Proxy or put the authentication in SEPM proxy settings





Article URL http://www.symantec.com/docs/TECH181346


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