Access Violation at Address xxxxxxxx. Write of Address xxxxxxxx. During Installation

Article:TECH181361  |  Created: 2012-02-13  |  Updated: 2012-02-13  |  Article URL http://www.symantec.com/docs/TECH181361
Article Type
Technical Solution


Issue



Launching the SRAS installation utility gives error: (Access Violation at Address xxxxxxxx.  Write of Address xxxxxxxx).


Error




Solution



 

--Purge AppData Temp Directory

From <Start-->Run:

1. Enter "%AppData%"  <RETURN>  (This will open an eplorer window to the current "AppData\Roaming" folder)

2. Navigate up one level then enter into "Temp" folder

3. Delete any and all folders and files found there.  (You may need to verify that all Risk Automation Suite processes are no longer running)

4.  Attempt to launch installer again.




Article URL http://www.symantec.com/docs/TECH181361


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