NetBackup Desktop Laptop Option (DLO) backup fails with Event ID V-139-52224-20050 Access Denied
|Article:TECH181436|||||Created: 2012-02-14|||||Updated: 2012-02-14|||||Article URL http://www.symantec.com/docs/TECH181436|
Previously functioning DLO accounts are suddenly receiving Event ID Error V-139-52224-20050 Access Denied errors during PST and standard file backups. Not all users are affected. All users are backing up to a NetApp Filer Storage Location.
Example of DLOClient log snip:
1/26/2012 12:42:01 PM - Backup - C:\Users\JC2212\Favorites\TTG Links\Home - American Newsletter.url FAILED to copy to the network user data folder. Access denied - http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml?EvtID=V-139-52224-20050
Multiple versions of DLO Agent are affected.
NetApp Filers are in use for Storage locations (NUDF).
Investigation revealed that VSCAN was enabled on the Filiers however, there were no VSCAN Servers actually configured.
Disabled VSCAN on Filers.
Article URL http://www.symantec.com/docs/TECH181436