Symantec Endpoint Protection for Macintosh: customized liveupdate.conf settings do not persist

Article:TECH181537  |  Created: 2012-02-15  |  Updated: 2013-04-25  |  Article URL http://www.symantec.com/docs/TECH181537
Article Type
Technical Solution


Problem



An edited liveupdate.conf file on a Macintosh Symantec Endpoint Protection client ("SEP for Mac") may not retain its changes. When checked later, the liveupdate.conf file has reverted to default settings.


Cause



This may be due to overriding settings that are from a Symantec Endpoint Protection Manager (SEPM). If the client is managed, the liveupdate.conf file may still be edited for proxy settings but LiveUpdate server settings must be configured at the management server.

Note also that the proper conf file path is /etc/liveupdate.conf; there is also /Library/Application Support/Symantec/LiveUpdate/liveupdate.conf but this is overwritten every time LiveUpdate runs- do not edit this file! It is a temporary record of the settings last used; it is a combination of settings gathered from /etc/liveupdate.conf and the Macintosh OS Network settings.


Solution



For customized LiveUpdate server settings on a managed Macintosh Symantec Endpoint Protection client, configure LiveUpdate policy at the SEPM.

When otherwise editing the liveudpate.conf file, edit only the file at /etc/liveupdate.conf





Article URL http://www.symantec.com/docs/TECH181537


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