Unexpected Placeholder (PH) recall when NetApp PH is accessed from Windows 7 Client
|Article:TECH181748|||||Created: 2012-02-20|||||Updated: 2013-08-29|||||Article URL http://www.symantec.com/docs/TECH181748|
With Windows 7 clients, when using explorer to access the PH on a NetApp CIFS share, if a left click is used to select one PH or the properties of the PH is opened via right-click the PH will be recalled unexpectedly.
Changes introduced in Windows 7 result in a request for file content triggering a PH recall.
Disable the Windows Explorer Details Pane and Preview Pane
Windows File Explorer ---- Organize ----- Layout ------ Preview Pane
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
FSA - Unexpected PH recall when NetApp PH are accessed from Windows 7 Client
Article URL http://www.symantec.com/docs/TECH181748