Logical Drives in an Extended Partition are missing from AVVI GRT Backup when using multiple disks

Article:TECH181823  |  Created: 2012-02-21  |  Updated: 2014-01-03  |  Article URL http://www.symantec.com/docs/TECH181823
Article Type
Technical Solution


Subject

Issue



Logical Drives in an Extended Partition are missing from AVVI GRT Backup when using multiple disks.

The backup job completes successfully and Non-GRT restore can recover the VM.

 

This issue is reported with the following disk layout.  H: and I: drives are missing form the restore selection.

 

 Figure 1.

disk layout

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Hotfix 199866 - http://www.symantec.com/docs/TECH199866


Supplemental Materials

SourceETrack
Value2696364
Description

AVVI: file level GRT would fail for some logical partitions




Article URL http://www.symantec.com/docs/TECH181823


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