Error You cannot archive items from this location is received while manually archiving a mail.
| Article:TECH182209 | | | Created: 2012-02-24 | | | Updated: 2012-07-28 | | | Article URL http://www.symantec.com/docs/TECH182209 |
Problem
If archiving enabled user have access to more than one Microsoft Exchange account and if the user attempts to archive an item of the additional mailbox following error is received
Error : You cannot archive from this location
Solution
This is an expected behavior. If a user has access to more than one Microsoft Exchange account, note that the user can only use Enterprise Vault actions on items in the primary mailbox. The primary mailbox is the first Exchange mailbox that was added to the Outlook profile.
See client help topic: About Enterprise Vault and your Outlook mailbox
It says:
If you have access to more than one Microsoft Exchange account, note that you can only
use Enterprise Vault actions on items in the primary mailbox. The primary mailbox is the first
Exchange mailbox that was added to your Outlook profile.
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Article URL http://www.symantec.com/docs/TECH182209
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