Backup Exec 2012 Revision 1798 Hotfix 182237

Article:TECH182237  |  Created: 2012-02-24  |  Updated: 2012-03-28  |  Article URL http://www.symantec.com/docs/TECH182237
Article Type
Technical Solution


Issue



Backup Exec 2012 Revision 1798 Hotfix 182237


Solution



Summary
This hotfix contains a recommended fix for Backup Exec 2012.

Affected versions
Backup Exec 2012 revision 1798 32bit Media Servers
Backup Exec 2012 revision 1798 x64bit Media Servers
Backup Exec 2012 revision 1798 32bit Agent for Windows Servers
Backup Exec 2012 revision 1798 x64bit Agent for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.

Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Issue(s) resolved
- AVVI Incremental GRT backups of Virtual machines to Deduplication Storage device are consistently running very slow. (TECH145857)
- AVVI: Duplicate backup of Incremental backup set fails with an error: “0xe0009585 - Unable to open a disk of the virtual machine.” (TECH166644)
- AVVI: Restore from Diff backup of a VM fails with error “Final error: 0xe0009741 - Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available from this backup set.” (TECH172844)

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including the Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and Oracle Agent for Windows and Linux. http://www.symantec.com/docs/S:TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/S:TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size Date Time
bedsvmvcb.dll 14.0.1798.103 1,232,240 3/13/2012 17:12:32
ndmpsrvr.dll 14.0.1798.103 3,877,232 3/13/2012 17:12:38
vddkWrapper.dll 14.0.1798.103 278,896 3/13/2012 17:12:22
VmwareTools.dll 2.0.253.0 7,486,320 2/28/2012 14:10:44
Agents\RAWS32\Updates\RAWS321798RHF182237.msp   3,108,864 3/13/2012 21:16:32
Agents\RAWSX64\Updates\RAWSx641798RHF182237.msp   3,624,960 3/13/2012 21:20:22
Agents\RAWS32\Install\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
Agents\RAWS32\Install\serdll_managed.dll 14.0.1798.501 226,672 2/9/2012 18:24:52
Agents\RAWS32\Install\serdllwrapper.dll 14.0.1798.501 192,368 2/9/2012 19:38:30
Agents\RAWSX64\Install\serdll.dll 14.0.1798.501 285,552 2/9/2012 19:01:14
Agents\RAWSX64\Install\serdll_managed.dll 14.0.1798.501 222,576 2/9/2012 18:17:40
Agents\RAWSX64\Install\serdllwrapper.dll 14.0.1798.501 206,192 2/9/2012 19:01:18
License Assessment Tool\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
sdr\win32\files\apps\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
sdr\win64-x64\Files\Apps\serdll.dll 14.0.1798.501 285,552 2/9/2012 19:01:14
\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\{0CDBECFA-4D7E-41FD-932D-24F7F3E1062F}\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\{0CDBECFA-4D7E-41FD-932D-24F7F3E1062F}\serdll_managed.dll 14.0.1798.501 226,672 2/9/2012 18:24:52
\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\{0CDBECFA-4D7E-41FD-932D-24F7F3E1062F}\serdllwrapper.dll 14.0.1798.501 192,368 2/9/2012 19:38:30
serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
serdllwrapper.dll 14.0.1798.501 192,368 2/9/2012 19:38:30
serdll_managed.dll 14.0.1798.501 226,672 2/9/2012 18:24:52
\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\{0CDBECFA-4D7E-41FD-932D-24F7F3E1062F}\BeSeqDlgs.dll 14.0.1798.501 2,262,384 2/16/2012 4:05:10

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size Date Time
bedsvmvcb.dll 14.0.1798.103 1,433,456 3/13/2012 16:38:08
ndmpsrvr.dll 14.0.1798.103 4,834,160 3/13/2012 16:38:14
vddkWrapper.dll 14.0.1798.103 321,392 3/13/2012 16:38:02
VmwareTools.dll 2.0.253.0 10,339,184 2/28/2012 14:06:10
Agents\RAWS32\Updates\RAWS321798RHF182237.msp   3,108,864 3/13/2012 18:16:32
Agents\RAWSX64\Updates\RAWSx641798RHF182237.msp   3,624,960 3/13/2012 18:20:22
Agents\RAWS32\Install\serdll.dll 14.0.1798.501 252,784 2/9/2012 16:38:26
Agents\RAWS32\Install\serdll_managed.dll 14.0.1798.501 226,672 2/9/2012 15:24:52
Agents\RAWS32\Install\serdllwrapper.dll 14.0.1798.501 192,368 2/9/2012 16:38:30
Agents\RAWSX64\Install\serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
Agents\RAWSX64\Install\serdll_managed.dll 14.0.1798.501 222,576 2/9/2012 15:17:40
Agents\RAWSX64\Install\serdllwrapper.dll 14.0.1798.501 206,192 2/9/2012 16:01:18
License Assessment Tool\serdll.dll 14.0.1798.501 252,784 2/9/2012 16:38:26
sdr\win32\files\apps\serdll.dll 14.0.1798.501 252,784 2/9/2012 16:38:26
sdr\win64-x64\Files\Apps\serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
x86\serdll.dll 14.0.1798.501 252,784 2/9/2012 16:38:26
\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\serdll_managed.dll 14.0.1798.501 222,576 2/9/2012 15:17:40
\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\serdllwrapper.dll 14.0.1798.501 206,192 2/9/2012 16:01:18
serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
serdllwrapper.dll 14.0.1798.501 206,192 2/9/2012 16:01:18
serdll_managed.dll 14.0.1798.501 222,576 2/9/2012 15:17:40
\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\BeSeqDlgs.dll 14.0.1798.501 2,261,872 2/16/2012 3:31:30

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name File Version File Size Date Time
bedsvmvcb.dll 14.0.1798.103 1,232,240 3/13/2012 20:12:32
ndmpsrvr.dll 14.0.1798.103 3,877,232 3/13/2012 20:12:38
vddkWrapper.dll 14.0.1798.103 278,896 3/13/2012 20:12:22
VmwareTools.dll 2.0.253.0 7,486,320 2/28/2012 17:10:44
serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
VSS Provider\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
\Installer\{BF38D61B-B739-4170-84C5-05F3DA650447}\serdll.dll 14.0.1798.501 252,784 2/9/2012 19:38:26
\Installer\{BF38D61B-B739-4170-84C5-05F3DA650447}\serdll_managed.dll 14.0.1798.501 226,672 2/9/2012 18:24:52
\Installer\{BF38D61B-B739-4170-84C5-05F3DA650447}\serdllwrapper.dll 14.0.1798.501 192,368 2/9/2012 19:38:30

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name File Version File Size Date Time
bedsvmvcb.dll 14.0.1798.103 1,433,456 3/13/2012 16:38:08
ndmpsrvr.dll 14.0.1798.103 4,834,160 3/13/2012 16:38:14
vddkWrapper.dll 14.0.1798.103 321,392 3/13/2012 16:38:02
VmwareTools.dll 2.0.253.0 10,339,184 2/28/2012 14:06:10
serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
VSS Provider\serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
x86\serdll.dll 14.0.1798.501 252,784 2/9/2012 16:38:26
\Installer\{52B066B2-F52B-40B2-A05D-C69F497ED4D0}\serdll.dll 14.0.1798.501 285,552 2/9/2012 16:01:14
\Installer\{52B066B2-F52B-40B2-A05D-C69F497ED4D0}\serdll_managed.dll 14.0.1798.501 222,576 2/9/2012 15:17:40
\Installer\{52B066B2-F52B-40B2-A05D-C69F497ED4D0}\serdllwrapper.dll 14.0.1798.501 206,192 2/9/2012 16:01:18

 


Attachments

Backup Exec 2012 Revision 1798 Hotfix 182237 - 32bit Download
BE1798R182237_32bit.exe (13.2 MBytes)
Backup Exec 2012 Revision 1798 Hotfix 182237 - 64bit Download
BE1798R182237_x64bit.exe (14.7 MBytes)


Supplemental Materials

SourceUMI
ValueV-373-03003
Description

Backup Exec 2012 Revision 1798 Hotfix 182237




Article URL http://www.symantec.com/docs/TECH182237


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