Production systems that have Symantec Management agent installed appear are considered predefined computers by NS

Article:TECH182576  |  Created: 2012-02-28  |  Updated: 2012-09-17  |  Article URL http://www.symantec.com/docs/TECH182576
Article Type
Technical Solution


Environment

Issue



A production system that has a Symantec Management Agent installed boots into PXE even though no jobs or tasks are assigned


Error



There isn't an error, the system just boots into automation


Environment



DS 7.1 build 656
DS 7.1 build 2316


Cause



Predefined Computers are defined as systems that are not assigned task server. For the most part this is an okay situation; unfortunately, if a production system connects to the NS but for whatever reason doesn't get a task server it will show up in the predefinedcomputer.sbs file and will boot into automation if predefined computers is enabled.


Solution



A new "Pre-defined Computers" filter definition will be inclided in 7.1.2 MP1.  To apply this definition now, run the following query:

UPDATE

Item

SET

[State] =

' <item>

<isManualUpdate>false</isManualUpdate>

<manufacturer>Altiris</manufacturer>

<dataSource typeGuid="b29ba3f7-cc80-4988-a341-d8471b05ea1d">

<configuration>

<base>

<parameters />

</base>

<query><![CDATA[

SELECT predefine.[_ResourceGuid]

FROM Inv_AeX_AC_Identification as predefine

WHERE predefine.[_ResourceGuid]

NOT IN (SELECT [_ResourceGuid]

FROM Inv_Client_Task_Resources )

AND [OS Name] = ''Unknown Windows'' ]]>

</query>

</configuration>

</dataSource>

</item> '

WHERE

([Guid] = 'ba2e721e-cb8b-4c5a-b24c-5788d0eba069')


Supplemental Materials

SourceETrack
Value2687121
Description

 A different way to determine predefined computers is needed.



Article URL http://www.symantec.com/docs/TECH182576


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