Unable to delete offline backup devices. Error: "devicename is currently in use by a job" when no jobs are running.

Article:TECH183028  |  Created: 2012-03-05  |  Updated: 2013-11-18  |  Article URL http://www.symantec.com/docs/TECH183028
Article Type
Technical Solution


Issue



Offline backup devices (Deduplication storage folder, B2D, tape drive etc) cannot be deleted in Backup Exec 2012.


Error



“<devicename> is currently in use by a job. Please wait until all jobs have finished before you delete it.”


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value2710405
Description

Core: UI: Unable to delete offline deduplication storage folder. Error: "<Dedupe folder Name> is currently in use by a job" when no jobs are running.


SourceETrack
Value2828727
Description

Core: UI: Unable to delete offline device. Error: "<Device> is currently in use by a job" when no jobs are running.




Article URL http://www.symantec.com/docs/TECH183028


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