Simplified Disaster Recovery (SDR) would recover volume labels with unreadable characters when using Japanese

Article:TECH183067  |  Created: 2012-03-06  |  Updated: 2012-04-29  |  Article URL http://www.symantec.com/docs/TECH183067
Article Type
Technical Solution



Subject

Issue



Simplified Disaster Recovery (SDR) would recover volume labels with unreadable characters when using the volume labels in Japanese and recovering the disk layout by SDR.

Figure 1.

disk layout

The disk layout recovery screen also displays unreadable characters.

Figure 2.

recover disk layout


Environment



Windows Server 2003
Backup Exec 2012
Recovering disk layout during Simplified Disaster Recovery (SDR) 


Solution



This is harmless for the recovery of disk layout and data.

 This Issue is resolved with Backup Exec 2012 Hotfix 180962


Supplemental Materials

SourceETrack
Value2711134
Description

SDR recovers volume layout with volume labels of garbage characters on W2K3




Article URL http://www.symantec.com/docs/TECH183067


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