Snapshot fails for files larger than 2 GB

Article:TECH18313  |  Created: 2006-09-04  |  Updated: 2008-07-24  |  Article URL http://www.symantec.com/docs/TECH18313
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Article Type
Technical Solution

Issue



Snapshot fails for files larger than 2 GB. I receive the error "Unable to add fingerprints to the search engine - incorrect function."

Environment



Recovery Solution 6.0.395
Files larger than 2 GB

Cause



The first file revision is corrupt.

Solution



Find the updated files attached to the right of this article. Replace the files in the following locations: On the Recovery Solution Agent, replace the VolAgent.dll. On the Recovery Solution Server, replace the ServerJobs.dll.

Attachments

6_0_snapshot_fix.zip (447 kBytes)

Legacy ID



26733


Article URL http://www.symantec.com/docs/TECH18313


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