Not able to log into PGP Endpoint, getting error "Cannot contact the PGP Endpoint Administration Server."
|Article:TECH183226|||||Created: 2012-03-07|||||Updated: 2012-03-07|||||Article URL http://www.symantec.com/docs/TECH183226|
When accessing the PGP Endpoint Management Console it prompts to log into the Administration Server. Once the credentials are entered it gives a message, "Cannot contact the PGP Endpoint Administration Server." Upon trying to start the Administration Server Service, it gives "Error code 1067: the process terminated unexpectedly."
Receives error "Cannot contact the PGP Endpoint Administration Server."
PGP Endpoint Device Control(PGPEDC) version 4.4.
This error is caused by an expired or non-existant Certificate.
A new Certificate needs to be applied to the Administration Server. Once it has been applied the error will go away and everything will work properly.
Article URL http://www.symantec.com/docs/TECH183226