Unable to perform partial software license upgrades using Asset Management 7.1

Article:TECH183228  |  Created: 2012-03-07  |  Updated: 2012-03-07  |  Article URL http://www.symantec.com/docs/TECH183228
Article Type
Technical Solution


Issue



In Asset Management 6.5, a user could perform a partial software license upgrade. This functionality was removed in 7.x. Only full software license full upgrades are now possible.


Cause



This has been determined to be a product defect and will be addressed in a future version of Asset Management.


Solution



There is presently no solution for this. A workaround is to manually split off the licenses to be kept into new licenses. For example, 15 Adobe Reader licenses are part of one licenses record but only 10 are wanted to be kept. A new Adobe Reader license record is then created in Asset Management and set to be just 10 licenses. These then are the ones to be migrated, not all licenses.




Article URL http://www.symantec.com/docs/TECH183228


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