Cannot create any jobs in Backup Exec 2012. The following error is seen "Index was out of range. Must be non-negative and less than the size of the collection"

Article:TECH183286  |  Created: 2012-03-08  |  Updated: 2012-06-14  |  Article URL http://www.symantec.com/docs/TECH183286
Article Type
Technical Solution


Issue



This issue occurs when Backup Exec 2012 is setup to use a Microsoft SQL Instance setup using German,French, and Spanish SQL setup files.


Error



Index was out of range. Must be non-negative and less than the size of the collection
 


Environment



Microsoft Windows Server 2008 (German)

Microsoft SQL Express or SQL Server (German) (French) (Spanish)

Backup Exec 2012 (German)


Solution



This issue is fixed in Backup Exec 2012 with Service Pack 1a (TECH186717)

Workaround:

  • Install Backup Exec to the default SQL express setup (English) or any other SQL instance which has been setup using english setup files.

 


Supplemental Materials

SourceETrack
Value2714170
Description

CORE: Unable to add remote servers and local media server missing from SERVERS section when Backup Exec 2012 is installed to a GERMAN SQL Instance. Error "The conversion of a varchar data type to a datetime data type of the value is out of range"




Article URL http://www.symantec.com/docs/TECH183286


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