During snapshot, the snapshot hangs on scanning folders section

Article:TECH18340  |  Created: 2006-09-04  |  Updated: 2008-07-24  |  Article URL http://www.symantec.com/docs/TECH18340
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Article Type
Technical Solution


Recovery Solution 6.0 snapshot hangs during scanning folders section of the snapshot.


Recovery Solution 6.0.395


The scanning folder fails due to either large number of files within a folder or a very large file approx. 70 GB in size causing the snapshot connection to timeout.


To resolve the issue, replace the VolAgent.dll, attached to the right of this article, on the Recovery Solution Agent.


VolAgent.dll (560 kBytes)

Legacy ID


Article URL http://www.symantec.com/docs/TECH18340

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