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WARNING: the steps below must be taken only if recommended or instructed by Symantec Technical Support.

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Enabling debug logging for the "conduit" module

The "conduit" module in Premium Antispam is responsible to download Antispam rulesets from Internet every 10 minutes.

1. Stop the Domino server.
2. On the Domino server enter the directory where SMSDOM is installed (default: \Program Files\Symantec\SMSDOM\PAS\Config)
3. Create a backup copy of the file conducfg.xml onto another location/folder.
4. Rename the original file conducfg.xml to conducfg_template.txt
5. Edit the template text file with any text editor
6. Locate the lines showing content similar as the following:
   
      <program name="conduit" xsi:type="conduitType"> 
      <log numberRetained="30" periodUnits="DAY" period="1" level="4">C:\Program Files\Symantec\SMSDOM\PAS\Logs\conduit_log.txt</log>
    
7. To increase the logging level to debug, change the second line as follows:
   
       <log numberRetained="30" periodUnits="DAY" period="1" level="7">C:\Program Files\Symantec\SMSDOM\PAS\Logs\conduit_log.txt</log> 
    
8. Save and close the file
9. Start the Domino server
10. SMSDOM will now log conduit debug-level activity in the log file configured above.

Enabling debug logging for the "bmserver" module

The "bmserver" module in Premium Antispam is responsible to scan messages for Spam.

1. Stop the Domino server.
2. On the Domino server enter the SMSNDB\PAS\Config folder within the Domino Data directory (default: \Program Files\IBM\Lotus\Domino\Data\SMSNDB\PAS\Config)
3. Create a backup copy of the file bmiconfig.xml onto another location/folder.
4. Rename the original file bmiconfig.xml to bmiconfig_template.txt
5. Edit the template text file with any text editor
6. Locate the lines showing content similar as the following:
   
       <program name="bmserver" xsi:type="bmserverType">
       <log numberRetained="30" periodUnits="DAY" period="1" level="4">C:\Program Files\IBM\Lotus\Domino\data\SMSNDB\PAS\Logs\bmserver_log.txt</log>
    
7. To increase the logging level to debug, change the second line as follows:
   
        <log numberRetained="30" periodUnits="DAY" period="1" level="7">C:\Program Files\IBM\Lotus\Domino\data\SMSNDB\PAS\Logs\bmserver_log.txt</log> 
    
8. Save and close the file
9. Start the Domino server
10. SMSDOM will now log bmserver debug-level activity in the log file configured above.

Once the data collection has finished, the configuration files must be reverted to the original ones.