Agent for VMware Virtual Infrastructure based backup of a virtual machine running SharePoint and SQL hangs in snapshot processing

Article:TECH183424  |  Created: 2012-03-09  |  Updated: 2012-08-22  |  Article URL http://www.symantec.com/docs/TECH183424
Article Type
Technical Solution


Issue



Agent for VMware Virtual Infrastructure based backup of a virtual machine running Microsoft SharePoint and Microsoft SQL hangs in snapshot processing. This happens when application GRT for both SharePoint and SQL is selected in the backup job.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Revision 1798 Hotfix 180964


Supplemental Materials

SourceETrack
Value2715778
Description

AVVI: APP GRT backup of VM having SharePoint and SQL hangs in snapshot processing




Article URL http://www.symantec.com/docs/TECH183424


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