Duplicate roots issue

Article:TECH18346

Created: 2006-09-04

Updated: 2008-07-24

Article URL http://www.symantec.com/docs/TECH18346

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Article Type
Technical Solution

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Problem

To detect if you are experiencing duplicate roots, run the following SQL Query against the Recovery Solution database to find out the results. If the results return VolumeKey = 0 then all is OK; if you are returned with more results, then you will need to apply the following fixes.

print ''
print 'Volumes with multiple roots'
print ''
select VolumeKey from FileSystemEntry where parentkey = 0 group by volumekey, parentkey having count(*) > 1

Environment

Recovery Solution 6.0.395

Solution

On the Recovery Solution server, replace the file DSFile.dll with the one attached to the right of this article.

Attachments

DSFile.dll (632 kBytes)

Legacy ID

26739