Duplicate roots issue
|Article:TECH18346|||||Created: 2006-09-04|||||Updated: 2008-07-24|||||Article URL http://www.symantec.com/docs/TECH18346|
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To detect if you are experiencing duplicate roots, run the following SQL Query against the Recovery Solution database to find out the results. If the results return VolumeKey = 0 then all is OK; if you are returned with more results, then you will need to apply the following fixes.
print 'Volumes with multiple roots'
select VolumeKey from FileSystemEntry where parentkey = 0 group by volumekey, parentkey having count(*) > 1
Recovery Solution 6.0.395
On the Recovery Solution server, replace the file DSFile.dll with the one attached to the right of this article.
Article URL http://www.symantec.com/docs/TECH18346