USB Devices connecting to Docking Station are no longer recognized after un-docking and re-docking the laptop.
|Article:TECH183503|||||Created: 2012-03-10|||||Updated: 2012-07-21|||||Article URL http://www.symantec.com/docs/TECH183503|
BUG REPORT: USB Devices connected to Docking Station are no longer recognized after re-docking the laptop.
HP 8560p EliteBook
Windows 7 Professional SP1
Symantec Endpoint Encryption Device Control v8.0.0.
Defect in Symantec Endpoint Encryption Device Control 8.0.0.
Defect resolved in Symantec Endpoint Encryption Device Control 8.2.2.
When Symantec Endpoint Encryption Device Control v8.0.0 is installed and a laptop is re-docked, the USB devices connected to the docking station are no longer recognized. They show up in the Device Manager with a yellow exclamation mark. The machine needs to be rebooted to correct this issue.
Article URL http://www.symantec.com/docs/TECH183503